DYNICS has a full time Technical Support Team focused on providing technical support and customer service to all DYNICS customers. Our Tech Team is cross trained in system production which gives them an intimate knowledge of our industrial computer systems.
Because at DYNICS we design, build, and provide in-house service on our systems, our customers can be assured that every one of our components has been built and maintained with quality and accountability in mind.
Our Representatives are available to answer any questions you may have. Monday-Friday, 8:00 am to 5:00 pm EST.
Call us at (734) 677-6100 and ask for the Tech Support Department, or email us at.
We invite you to contact us with any questions or comments you may have.
One of our technicians, sales associates, or engineers will be in touch with you in less than 24 hours to address your query.
We ask that you include the following information when contacting us to speed up the process:
5-Digit Code Serial Number (found in the product label area)
Description of the issue (be as detailed as possible)
Your info: Name, Phone Number and Email Address
Touch Drivers Download
Please choose an option to download the driver for your system. These drivers are intended ONLY for the DYNICS Touchscreen Monitors or Integrated Computers.
If you do not find the driver you need please contact us. One of our service technicians will contact you shortly.
DYNICS products are covered by a 24-Month limited warranty. In case of repair or to request an authorization return number for a previously purchased DYNICS product, please fill out this form to request an RMA or call us at (734) 677-6100 or email us.
Please note the following:
Customer is responsible for all shipment charges in all non-warranty repairs.
Unless otherwise specified, all received units will be shipped back via Ground Service or any other shipping method as selected by DYNICS.
Do not ship software, manuals, handbooks, cables, peripherals, etc., with the unit.
Non-Warranty returns require a Purchase Order before any evaluation or work can begin.
Labor and parts are covered by a 90 day warranty.
When you call us have your Serial Number available to expedite the call.